Organizational Change Management, or OCM, is a discipline that enables an organization to transform from where it is today to where it wants to be in the future with minimal disruption. An OCM strategy is developed at the beginning of a large-scale business transformation initiative. OCM techniques like stakeholder analysis, communication, and training, and are used throughout the business transformation initiative until the change becomes rooted in the organization’s culture. Think of OCM as a set of levers that leaders can use to accelerate the pace of change in their organization without losing their customers, missing important deadlines, or frustrating their workforce.
Organizations should consider using OCM when the changes they need to make span the triad of people, processes, and technology. Or, when the expected impact of the change is significant and wide spread.
When OCM strategy and techniques are integrated with the organization’s plans for business transformation, the pace of change is accelerated and the organization realizes results sooner.
Broadsword integrates OCM strategy and techniques into all of its performance improvement methods and solutions, including agileCMMI, to create lasting performance improvement.