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Managing Employee Performance
Supervisors aren’t doing them right. Employees hate them. HR departments don’t trust the results, and organizations don’t benefit from them. Performance Appraisals are often negative, sometimes painful, and usually meaningless […]
Process Quality Assurance
Too often, companies focus on tracking incidences of non-compliance; only to find that everyone fears the audit process (sometimes, even the auditor fears it!) and they aren't getting any better. […]
Integrating CMMI, ISO 9001 and A-SPICE
When the gap between management and engineering is widening ... The auto industry today is replete with internal rancor. While the multi-model approach seemed effective at the time it was […]